Key Workshops
Below is a list of workshops we have ready to customize to your specific priorities,
culture and circumstances. Getting the right fit for your unique needs is important to us:
if you don’t see what you think you need here, we’ll gladly purpose-build it for you.
Click the “Contact” link to tell us your challenges and to get more specifics.
Sales and Service Skills
Workshop
|
Topic
|
| Call with Confidence |
Effective Prospecting Skills |
| Advice-Based Selling |
Effective Selling Skills |
| When Both Sides Win |
Interest-Based Negotiation Skills |
| Coaching for Success |
Sales Management and Coaching |
| The Extra Yard |
Effective Service, Beyond Responsiveness |
| A Complaint is a Gift |
Turning Bad News into Good |
| Managing Activities |
Advanced Sales Management Skills |
Management and Executive Skills
Workshop
|
Topic
|
| Reality Check |
The Sales Effectiveness Audit |
| When Both Sides Win |
Interest-Based Negotiation Skills |
| Coaching for Success |
Sales Management and Coaching Skills |
| Managing Activities |
Advanced Sales Management Skills |
| Building Together |
Productive Team Relationships |
| Leading Change |
Launching and Managing Transition in the Workplace |
| The Power of Empowerment |
Unleashing Employee Initiative |
| Common Sense Supervision |
Essential Skills for Frontline Leaders |
General Workplace Skills
Workshop
|
Topic
|
| Straight Talk |
Communicating in the Workplace |
| Ourselves as Others See Us |
Personal Styles’ Impact in the Workplace |
| Leading Change When You’re Not in Charge |
Relying on Influence to Get Things Done |
Growing Through Change
|
Embracing Changes that Others Create |
| Bridging the Gap |
Making the Cross-Generational Workplace Work |
| Managing Up |
Building a Partnership with Your Manager |
| Reducing Workplace Tensions |
Effective Conflict Management |
Specialist Topic (Train the Trainer)
Workshop
|
Topic
|
| Teaching Grown Ups |
Facilitating Adult Learning |
